Reel United Terms and Conditions
This agreement outlines the terms and conditions for membership in the Reel United Affiliate Program. The program aims to compensate website owners and marketers (referred to as the “Affiliate”) for directing new customers (referred to as “Customers”) to participating casino/sports betting/poker merchants (referred to as “Merchants” or “Clients”) through the Affiliate Program’s intermediary, Reel United (referred to as “Reel United”).
Your Responsibilities as an Affiliate
As an Affiliate, your responsibilities include promoting the merchant by integrating advertising, banners, and tracking URLs on your websites, emails, or other communication channels.
You are required to display only approved content and topics on your site. Any content deemed unsuitable will lead to termination of the affiliate agreement.
Registering and Signing in as an Affiliate
To enroll in our Affiliate Program, you must agree to these terms and conditions by selecting the respective box during the submission of the Affiliate Application. The Affiliate Application constitutes an integral component of the Affiliate Agreement.
We reserve the sole discretion to accept or reject an Affiliate Application, and our decision is final, without any right of appeal. Notification of the status of your Affiliate Application will be communicated via email.
You are required to furnish any documentation requested by Reel United to authenticate the Affiliate Application and verify Affiliate Account information throughout the term of the Affiliate Agreement. Such documentation may include, but is not limited to, bank statements, individual or corporate identity documents, and proof of address.
You bear the sole responsibility for ensuring the accuracy of the information provided during registration with the Affiliate Program and for keeping such information current at all times.
You are solely accountable for maintaining the confidentiality and security of your Affiliate Account login details. Any unauthorized usage of your Affiliate Account resulting from failure to safeguard your login information is your sole responsibility. You are liable for all activities conducted under your Affiliate Account user ID and password, whether undertaken by you or not. You must promptly notify us of any suspected illegal or unauthorized use of your Affiliate Account.
Affiliate Guidelines
Only authorized and properly tagged creative materials provided by us may be utilized to promote the merchant. While advertorials and personal endorsements are permitted, all externally designed materials must receive written approval, which shall not be unreasonably withheld.
Modification of banners or other creative materials supplied by us requires prior written consent from Reel United.
By participating in the affiliate program, you agree to download banners, text, or promotional material and display it on your site, incorporate it into emails, utilize it in direct marketing with your affiliate URL, or print it. These methods constitute approved means of advertising on behalf of the merchant.
Banners and links may not be disseminated via unsolicited email, unauthorized newsgroup postings, chat rooms, or through the use of “bots”. Illegitimately generated traffic will not be tallied.
We reserve the right to terminate this agreement immediately in cases of spamming or if you disparage the Merchants or Reel United through false advertising, written or spoken communication.
You are prohibited from making claims, representations, or warranties regarding us or the Merchants, and you are not authorized to bind us or the Merchants to any obligations.
Without our prior written consent, you may only employ our approved banners and links without altering their appearance or referencing us in any promotional materials. The appearance and syntax of hypertext transfer links are determined by us and constitute the sole authorized representation of our Merchants’ sites.
You shall not knowingly benefit from known or suspected traffic not generated in good faith, even if it results in damage to Reel United or the Merchants. We retain the right to retract commissions paid to you if fraudulent activity arises through individuals directed to a site via your link. Our decision in this matter is final, and no correspondence will be entertained. We reserve the right to withhold referral fees if we have reasonable cause to suspect such traffic, regardless of your awareness. Additionally, alterations to form fields or scripts in marketing materials designed to collect customer information for affiliate or advertiser use are strictly prohibited.
Affiliates are prohibited from playing at any casino websites promoted by Reel United through their own affiliate link or from the affiliate link of an associate who shares commissions. Violations of this provision may result in voided play, commissions, removal from the affiliate program, and prohibition from future play at the casino websites.
Affiliates are forbidden from sending traffic or Customers generated via incentivized marketing methods, except for bonuses or promotions offered on the Merchant’s website. Failure to comply may result in forfeiture of commissions and removal from the affiliate program.
Affiliates must not operate or promote Merchants’ products in countries or jurisdictions where gaming affiliate marketing is prohibited by law. Additionally, affiliates must refrain from promoting Merchant’s products to Customers in countries prohibited by the Merchant.
Reel United is committed to responsible gaming and preventing gambling addiction. Affiliates agree to actively cooperate in conveying a responsible gaming message and refrain from targeting individuals under 18 or the legal gambling age in their jurisdiction.
Player Tagging
Your sole responsibility is to direct customers to the properties.
Only properly tagged customers can be attributed to an affiliate. If an affiliate tag is improperly inserted into the affiliate site or not correctly received by the casino server, resulting customer registrations and purchases will not be assigned to the affiliate. Therefore, it is incumbent upon the affiliate to ensure that all links are appropriately tagged.
Revenue Share
Reel United, acting as the agent for the Merchants, will disburse a revenue share on the Commissionable earnings generated by each customer, as defined by the merchant.
Commissionable earnings are determined as the merchant’s profit, less charge-backs, complimentary money, free money offers, and other incentives extended to the customer.
A charge-back occurs when a credit card holder identifies unauthorized transactions on their Credit/Debit Card and requests their bank to reverse these charges. Charge-backs pertain to fraudulent use by a third party of the credit card holder’s card or card number. In the event of a Customer processing a charge-back, any disputed or chargeback revenue generated by you will be forfeited and deducted from the total balance due for the current month. If this deduction exceeds your current amount due, your balance will become negative, requiring revenue to cover the charge-back before earning revenue again.
While a Customer’s substantial winnings are limited to one month, charge-backs remain outstanding until revenue from other Customers covers the due amount. This policy ensures that only legitimate revenue is accounted for in affiliate payouts.
Complimentary Money, Free Money, and other incentives denote amounts credited to customer accounts that have not been purchased, and consequently, commissions cannot be paid on such amounts.
Commissionable earnings are subject to commissions calculated using tiered commission tables as periodically updated.
Negative earnings are not carried forward, and affiliates commence each month with a zero balance. Positive balances at month-end warrant commission payments, while negative balances are not carried forward unless resulting from a charge-back.
Commissionable earnings accrue for the lifetime of the customer, encompassing all transactions undertaken at the merchant.
Reel United aims to issue payments within 25 business days following the close of the preceding month. A minimum payout threshold of $100 is required to qualify for payment (monthly or accumulated) on all affiliate accounts.
Affiliates must maintain up-to-date payment details/destinations, with Reel United absolved of responsibility for lost payments sent to outdated or incorrect destinations provided by the Affiliate.
For affiliates opting for cryptocurrency payments, a fixed cryptocurrency address must be submitted in the Affiliate system for recurring use. While efforts will be made to verify cryptocurrency addresses before processing payments, Reel United bears no responsibility for payments made to incorrect addresses entered into the affiliate system.
COMMISSION TIERS
The default commission tiers for revenue share are based on the number of First Time Depositors (FTDs) delivered to the brand by the affiliate. They are as follows:
0-15 FTDs per month – 30%
16-50 FTDs per month – 35%
51-75 FTDs per month – 35%
75-100 FTDs per month – 40%
101-150 FTDs per month – 45%
151+ FTDs per month – 50%
CPA Terms
If you are promoting Reel United casinos on a Cost Per Acquisition (CPA) or hybrid (RS+CPA) basis, the following terms apply:
Reel United, acting as agent for the Merchants, will remit a CPA amount individually agreed upon for acquired customers, as defined by the merchant.
Acquired customers are identified as depositing Customers who deposit at least 125% of the agreed CPA amount.
A charge-back occurs when a credit card holder identifies unauthorized transactions on their Credit/Debit Card and requests their bank to reverse these charges. Charge-backs pertain to fraudulent use by a third party of the credit card holder’s card or card number. In the event of a Customer processing a charge-back, any disputed or charged-back revenue generated by you will be forfeited, and the CPA amount cannot be paid to the affiliate. If the CPA amount has already been disbursed, it will be deducted from subsequent payments.
While acknowledging potential frustrations for affiliates, it must be clarified that the casino can only payout on non-fraudulent revenue.
Complimentary Money, Free Money, and other incentives denote amounts credited to customer accounts, which are not considered deposits as they have not been purchased.
Reel United reserves the right to transition CPA affiliates into our revenue share program if it is determined that the majority of their referrals comprise Customers who exploit casino promotions or prove to be unprofitable to the Merchants.
Progressive Jackpots
As a Reel United affiliate, contributions to progressive jackpots are not deducted from affiliate earnings.
Policies and Confidentiality
The Merchants assume customer ownership upon initial contact with the visitor. As an affiliate, you serve as a referring agent for the Merchants. We retain the right to decline customers or close their accounts if necessary to adhere to any periodically established requirements.
Upon opening an account with a customer, that individual or entity becomes our Customer, subject to all Client rules, policies, and operational procedures.
Throughout the duration of this Agreement, you may gain access to confidential information concerning the business, operations, or underlying technology of our Clients and/or the affiliate program (including referral fees earned by you under the program). You agree to refrain from disclosing or using the confidential information without our prior written consent and to utilize it solely for purposes essential to advancing the objectives of this Agreement. Your obligations regarding confidential information endure beyond the termination of this Agreement.
Limited License
We grant you a non-exclusive, non-transferable license, valid throughout the duration of this Agreement, to utilize our Clients’ intellectual-property marks (licensed by us from their owner) solely for displaying banners on your site.
By entering into this Agreement, we afford you the non-exclusive right to direct customers to our Clients’ sites and services, in accordance with the terms and conditions herein. However, this Agreement does not confer upon you an exclusive right or privilege to aid us in providing services resulting from your referrals. We retain the prerogative to engage other parties to perform services of a similar nature to yours, without entailing any claims to referral fees or compensation on business secured by or through individuals or entities other than yourself.
This license is non-sub-licensable, non-assignable, and non-transferable by you. Your usage rights of the marks stem solely from this license for banner utilization. You agree not to challenge the validity, enforceability, or ownership of the marks in any legal action or proceeding, nor undertake any action that might prejudice our or our licensor’s rights in the marks, render them generic, or otherwise undermine their validity or dilute their associated goodwill.
We reserve the right to revoke this license at any time, and such revocation shall be deemed effective upon termination of this agreement, regardless of the cause.
Legal Responsibility
Ownership and content of our and our clients’ sites remain our respective properties and shall not be considered transferred to the affiliate through any act or omission concerning the affiliation agreement.
Ownership, content, and liability for affiliate sites are the sole responsibility of the affiliate. You are solely accountable for the development, operation, and maintenance of your site and all materials appearing on it.
You agree to indemnify and hold us harmless from all claims, damages, and expenses (including attorneys’ fees) related to the development, operation, maintenance, and content of your site.
It is the affiliate’s responsibility to adhere to the correct linking and tagging procedures to ensure new customer tracking and payment.
The presentation of our banners and content on the affiliate’s site is the affiliate’s responsibility. You must ensure that our content is presented in accordance with our guidelines.
Affiliates must ensure that any material posted on their site is legal and does not infringe copyright or violate any rights.
We reserve the right to modify any terms and conditions contained in this Agreement, at any time and at our sole discretion, by emailing and posting a change notice or new AGREEMENT on our site. Modifications may include changes in the scope of available referral fees, fee schedules, payment procedures, and referral program rules. IF ANY MODIFICATION IS UNACCEPTABLE TO YOU, YOUR ONLY RECOURSE IS TO TERMINATE THIS AGREEMENT. YOUR CONTINUED PARTICIPATION IN THE PROGRAM FOLLOWING OUR EMAILING AND POSTING OF A CHANGE NOTICE OR NEW AGREEMENT ON OUR SITE WILL CONSTITUTE BINDING ACCEPTANCE OF THE CHANGE.
Spam: We do not condone spamming. The use of any form of spam will result in your account being placed under review, and all funds due will be withheld pending an investigation into your account. If it is determined that any commission has been earned through the use of spam, your affiliate account will be suspended indefinitely, and all earnings forfeited.
You and we are independent contractors, and nothing in this Agreement will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties. You will have no authority to make or accept any offers or representations on our behalf. You will not make any statement, whether on your site or otherwise, that would reasonably contradict anything in this paragraph.
Miscellaneous
This Agreement shall be governed by the laws of Costa Rica, without reference to rules governing choice of laws. Any action relating to this Agreement must be brought in Costa Rica, and you irrevocably consent to the jurisdiction of its courts.
You may not assign this Agreement, by operation of law or otherwise, without our prior written consent. Subject to that restriction, this Agreement shall be binding on, and inure to the benefit of, you, us, and our respective successors and assigns.
Our failure to enforce strict performance of any provision of this Agreement shall not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement. No modifications, additions, deletions, or interlineations of this Agreement are permitted or will be recognized by us. None of our employees, officers, or agents may verbally alter, modify, or waive any provision of this Agreement.
Our rights and remedies hereunder shall not be mutually exclusive; the exercise of one or more provisions of this Agreement shall not preclude the exercise of any other provision. You acknowledge, confirm, and agree that damages may be inadequate for a breach or threatened breach of this Agreement, and in the event of a breach or threatened breach of any provision of this Agreement, the respective rights and obligations of the parties may be enforceable by specific performance, injunction, or other equitable remedy. Nothing contained in this Agreement shall limit or affect any of our rights at law or otherwise for a breach or threatened breach of any provision of this Agreement. It is the intent of this provision to clarify that our respective rights and obligations shall be enforceable in equity as well as at law or otherwise.
Each provision of this Agreement shall be interpreted in such a manner as to be effective and valid under applicable law. If any provision of this Agreement is held to be invalid, illegal, or unenforceable in any respect, such provision will be ineffective only to the extent of such invalidity, illegality, or unenforceability, without invalidating the remainder of this Agreement or any provision hereof. No waiver will be implied from conduct or failure to enforce any rights and must be in writing to be effective.
Term & Termination
The term of this Agreement shall commence upon your download of a merchant banner and linking it to our site and shall remain continuous unless and until either party notifies the other in writing of its desire to terminate the Agreement, in which case this Agreement may be terminated immediately. For termination notification purposes, delivery via e-mail shall be deemed a written and immediate form of notification.
Upon termination:
- You must remove our Clients’ banners from your site and deactivate any links from your site to theirs and ours.
- All rights and licenses granted to you under this Agreement shall cease immediately.
- You shall only be entitled to unpaid referral fees, if any, earned on or before the termination date. You will not be entitled to referral fees occurring after termination.
- Failure to fulfill your obligations and responsibilities may result in non-payment of referral fees otherwise owed to you upon termination.
- We reserve the right to withhold your final payment for a reasonable period to ensure accuracy.
- Should activity (revenue generation) from customers persist after termination, such continuation shall not constitute a renewal of this Agreement or a waiver of termination.
- You agree to return to us any confidential information and all copies thereof in your possession, custody, or control, and cease all use of any trade names, trademarks, service marks, logos, and other designations of the Merchants.
- Both parties shall be released from all obligations and liabilities to each other arising after the termination date, except for obligations designed to survive termination as outlined in this Agreement. Termination shall not absolve you of liability arising from any breach of this Agreement prior to termination.
WE RESERVE THE RIGHT TO TERMINATE THIS AGREEMENT IF WE DETERMINE (SOLELY AT OUR DISCRETION) THAT YOUR SITE IS UNSUITABLE. Unsuitable sites may include those that: target children, promote sexually explicit materials, endorse violence, advocate discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age, promote illegal activities, or infringe upon intellectual property rights.
WE RESERVE THE RIGHT TO TERMINATE THIS AGREEMENT IF WE DETERMINE (SOLELY AT OUR DISCRETION) THAT you have violated any terms of this agreement or engaged in spamming (via email or other channels), or if you have attempted to defraud this affiliate program or any of our clients’ brand(s). In such instances, we will assess (at our discretion) if any commissions were legitimately earned and settle final earnings within 90 (ninety) days of termination.
Relationship of Parties
We provide no express or implied warranties or representations regarding the referral program or referral fee payment arrangements, including, but not limited to, their functionality, fitness, merchantability, legality, non-infringement, or any implied warranties arising from a course of performance, dealing, or trade usage. Additionally, we do not guarantee uninterrupted or error-free operation of our site and shall not be held liable for any consequences resulting from interruptions or errors.
We shall not be liable for indirect, special, or consequential damages (including loss of revenue, profits, or data) arising from this Agreement or the referral program, even if we have been advised of the possibility of such damages. Furthermore, our aggregate liability arising from this Agreement and the Program shall not exceed the total referral fees paid or payable to you under this Agreement. Nothing in this Agreement shall confer any rights, remedies, or benefits upon any person or entity not party to this Agreement. Our obligations under this Agreement do not constitute personal obligations of our directors, officers, or shareholders. Any liability arising under this Agreement shall be solely satisfied from the referral fee generated and is limited to direct damages.
Independent Investigation
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO ALL ITS TERMS AND CONDITIONS. YOU UNDERSTAND THAT WE MAY, AT ANY TIME, DIRECTLY OR INDIRECTLY, SOLICIT CUSTOMER REFERRALS ON TERMS THAT MAY DIFFER FROM THOSE CONTAINED IN THIS AGREEMENT, OR OPERATE WEBSITES THAT ARE SIMILAR TO OR COMPETE WITH YOUR WEBSITE. YOU HAVE INDEPENDENTLY ASSESSED THE DESIRABILITY OF PARTICIPATING IN THIS REFERRAL PROGRAM AND ARE NOT RELYING ON ANY REPRESENTATION, GUARANTEE, OR STATEMENT OTHER THAN AS SET FORTH IN THIS AGREEMENT.
Acknowledgement
IN WITNESS WHEREOF, by reading the terms and conditions and acknowledging such in the Affiliate sign-up form, you agree to all the terms and conditions contained herein. Reel United reserves the right to withhold payment from any Affiliate that violates any of the terms and conditions contained herein.